Troubleshoot online sessions

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No meeting details were created

Check each item:

The session type uses Online delivery mode.
The selected trainer has Google Meet connected.
The session has a valid member or members.
The session date and time are valid.
The session was saved successfully.

If the trainer connection changed after the session was created, reconnect Google Meet and review the session again. Use a connected trainer when creating a new online session.

The online option is missing

Ask an administrator to confirm that the session type can be edited and that your role can manage session types.