Troubleshoot online sessions
No meeting details were created
Check each item:
- The session type uses Online delivery mode.
- The selected trainer has Google Meet connected.
- The session has a valid member or members.
- The session date and time are valid.
- The session was saved successfully.
If the trainer connection changed after the session was created, reconnect Google Meet and review the session again. Use a connected trainer when creating a new online session.
The online option is missing
Ask an administrator to confirm that the session type can be edited and that your role can manage session types.
Updated 2 months ago
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