Manage session status and attendance

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CoachTrack separates the overall session status from the attendance result for each member. Open a session from the Calendar to review or change both.

Complete session confirmation

Overall session statuses

StatusMeaning
ScheduledThe session is still open for normal scheduling and attendance updates.
In progressA display state used while the current session time is underway.
Needs reviewThe session has ended, but at least one member is still not marked with a final result.
CompletedThe session took place and completion was confirmed.
CancelledThe session event was cancelled.
Not heldThe session did not take place and was marked unattended.

Completed, cancelled, and not-held are result states for the session event. The participant results are still recorded separately. If a correction is needed, a user with edit access can move the session back to Scheduled before applying a new outcome.

Member attendance statuses

Member statusMeaningNormal plan effect
BookedThe member is expected but a final result has not been recorded.No credit is consumed yet.
AttendedThe member took part in the session.One session credit is consumed when the session is completed.
No-showThe member did not attend.One session credit is consumed when the session is completed or marked unattended.
CancelledThe member's participation was cancelled.On a cancelled session, available cancellation allowance is used first; otherwise a credit is consumed.

Review attendance

  1. Open the session details page.
  2. Use the member attendance control to select Attended, No-show, Cancelled, or Booked.
  3. For group sessions, review every member before changing the overall session status.

If a session ends with a member still marked Booked, CoachTrack keeps the session in Needs review until the attendance is resolved.

Activity completion rule

If the session type has a minimum activity count, CoachTrack prevents completion until that number of activities has been recorded. Add the missing activities, then try completing the session again.

See Complete, cancel, or mark a session unattended for the full status-change flow.


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